Privacy Policy 

Real People Foster and Family Services Inc. Effective Date: April 11, 2026 

Real People Foster and Family Services Inc. (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, protect, and retain your personal information when you interact with us through our website or our services. We comply with all applicable privacy laws in Ontario and Canada, including the Child, Youth and Family Services Act, 2017, Ontario Regulation 191/18, and relevant federal privacy standards. 

1. What Personal Information We Collect 

We only collect personal information that you voluntarily give us when you:

  • Fill out a contact or inquiry form

  • Submit an application (e.g., to become a foster parent)

  • Sign up for updates or resources

  • Communicate with us by email, phone, or other means 

Types of personal information we may collect include:

  • Contact details (e.g., name, address, email, phone)

  • Details you choose to include about yourself or your family

  • Information necessary to respond to your inquiry or application 

We do not collect personal information simply because you visited or browsed the website. 

2. How We Use Your Information 

We use your personal information to:

  • Respond to your inquiries, questions, or applications

  • Provide you with information, resources, and support

  • Manage and improve our services

  • Comply with legal obligations 

We will never use your personal information for purposes incompatible with the reason it was collected, unless you give your consent. 

3. How We Share Your Information 

We do not sell or rent your personal information. We may share it:

  • With service providers who help us operate our website or deliver our services (they must protect your information)

  • With government authorities or regulatory bodies, if required by law

  • With third parties, where you have expressly consented 

We limit all disclosures to what is necessary for the purpose. 

4. Security of Your Personal Information 

We take steps to protect your personal information, including technical and administrative safeguards appropriate to the sensitivity of the information. Only authorized staff and partners with a need to know may access your information. 

5. Cookies and Tracking 

Our website may use cookies and similar technologies to improve functionality and gather analytics about site usage. These do not collect personal information unless you voluntarily submit it through a form. 

You can change your browser settings to refuse cookies, but some features of the site may not work properly as a result. 

6. Access and Correction 

You have the right to:

  • Ask what personal information we hold about you

  • Request access to that information

  • Request correction of errors or omissions 

To make a request, please contact our Privacy Officer (details below). We will respond in accordance with applicable laws. 

7. Retention and Disposal 

We retain personal information only as long as necessary for the purposes it was collected or as required by law. When personal information is no longer needed, we securely destroy or anonymize it. 

8. Privacy Breaches 

If we become aware of a privacy breach involving personal information, we will take steps to contain and investigate the breach, notify affected individuals where required, and, if necessary, report the breach to the Ministry and the Information and Privacy Commissioner of Ontario. 

9. Changes to This Policy 

We may update this Privacy Policy. When changes are made, we will revise the effective date. Your continued use of the website after changes signifies your acceptance of the updated policy. 

10. Contact Us 

If you have any questions about this Privacy Policy or your personal information, please contact: 

Real People Foster and Family Services Inc.

Email: info@realpeoplefoster.ca

Phone: 416-879-4174